Questions to Ask when Choosing a Handyman
You need to ask certain questions to make sure you're comparing apples
to apples when shopping for a handyman:
- How long have you been in the handyman business?
- How long have you been in the handyman business full-time?
- Are you certified, licensed, and/or insured?
- Do you require money up front or do I pay when I am satisfied with the work?
- Do you guarantee or warranty your work?
- Do you have formal training?
- Do you mark up your supplies?
- What vehicle to you use (family sedan, or dedicated work truck/van?)
- Do you enjoy working on your own home? (translation: do you really enjoy your job?)
- What kind of toolbox do you show up with? (in other words, how prepared are you?)
- What percentage of your visits involves a trip to the store for supplies?
- What percentage of your visits involves a second trip to the store? (and, will I be charged for a second trip to the store?)
- How do I know I can trust you in my house?
- Have you ever (or, when was the last time you) missed an appointment?
- What happens we are just "not working right together"?
- Are you allergic to anything with four legs (if applicable)?
- If I think of something that wasn't on my list, what are the chances you can take care of it in the same visit?
- Are you comfortable working in my home when I'm not there?
- Do you work/come alone?
- Do you schedule smaller jobs geographically?
- Do you offer weekend or off-hour services? emergency services for existing customers (when possible)?
- How long have you been fixing things? (Jim Mullen's radio)
- Do you like your job?